Return & Exchange Policy

At Anointed Online Store, we want you to love your purchase. Please review our Return & Exchange Policy before placing your order.

We encourage all customers to begin any return, exchange, or product issue through our Customer Support Portal at https://www.anointedautomation.net. Using the portal is the fastest way to submit your request, upload photos, and track the status of your case.

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Size Exchanges (Within 30 Days)

We do not offer refunds for items purchased due to ordering the wrong size. However, we do offer size exchanges within 30 days of delivery for eligible items.

To qualify for a size exchange:

• The item must be unworn, unwashed, and in its original condition.

• Original tags (if applicable) must still be attached.

• The item must be free of stains, odors, pet hair, or visible signs of wear.

• Your exchange request must be submitted within 30 days of the delivery date through our Customer Support Portal.

Customers are responsible for return shipping costs unless the item is defective or we made an error fulfilling the order.

Once we receive and inspect the returned item, we will ship the requested replacement size, subject to availability.

If the requested size is unavailable, we may issue store credit or provide another suitable solution at our discretion.

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Damaged, Defective, or Incorrect Items (Within 30 Days)

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please submit a claim through our Customer Support Portal within 30 days of delivery.

Please include:

• Your order number

• Clear photos of the item

• Photos of the packaging (when applicable)

• A brief description of the issue

Once your claim has been reviewed, we will work with the appropriate fulfillment partner (Printful or Zendrop) to provide a replacement or other resolution when the claim qualifies under their policies.

Damage caused by normal wear and tear, improper washing, accidental damage, or misuse is not considered a manufacturing defect and is not eligible for replacement.

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Returns & Refunds

Because many of our products are made to order or fulfilled specifically for each customer, we generally do not accept returns or offer refunds except where required by law or when an item arrives damaged, defective, or incorrect.

If you believe your order qualifies for a refund or replacement due to a fulfillment error, please submit your request through our Customer Support Portal for review.

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Final Sale Items

The following items are considered Final Sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect:

• Sale and clearance items

• Limited edition or limited release products

• Promotional purchases

• Gift cards (if applicable)

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How to Start a Return or Exchange

To ensure the fastest service, please submit all requests through our Customer Support Portal:

Customer Support Portal: https://www.anointedautomation.net

Submitting your request through the portal allows you to:

• Upload photos and supporting documentation

• Track the status of your request

• Receive updates from our support team

• Speed up the review and resolution process

Our team will review your request and respond as quickly as possible.

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Claim Eligibility and Order Status

Claims cannot be submitted for orders still in transit. The order must show Delivered, or exceed the lost-in-transit window described in our Shipping Policy, before a return, refund, or replacement claim is eligible.